Pension services go multilingual as PFRDA rolls out AI-powered grievance platform
PFRDA Pension Sahayak’ platform brings together multiple pension service touchpoints into a single digital ecosystem and is designed to improve grievance handling, accessibility and accountability, In a move aimed at making pension services more accessible and citizen-friendly, pension sector regulator PFRDA has launched an AI-enabled grievance redressal platform that allows subscribers to lodge complaints through…